These Conditions of Use (“Terms”) constitute a legally binding service agreement between you (“user”, “customer”, “traveler”) and Away (“we”, “us”, “our”). These terms govern your access, browsing, registration, and purchase behaviors on the website away-luggage.com, as well as your use of all website services and premiumAway Luggage travel products. By accessing and using this website, you confirm that you have fully read, understood, and agreed to abide by these Terms. If you do not accept any part of these Terms, please stop using our website and related services immediately.
1. Scope of Use
We grant you a limited, non-exclusive, non-transferable personal license to access and use away-luggage.com for personal, non-commercial browsing, product consultation, and shopping purposes. Any unauthorized commercial reproduction, resale, dissemination, plagiarism, or exploitation of website content is strictly prohibited without our prior written official approval.
2. Intellectual Property Rights
All intellectual property rights on this website are exclusively owned by Away, including website design, text content, product images, videos, logos, trademarks, brand graphics, and all descriptive content of Away Luggage products. All website resources are fully protected by United States copyright, trademark, and international intellectual property laws.
You may not copy, reproduce, modify, distribute, publicly display, resell, or utilize our website content and brand assets for commercial purposes without explicit written authorization. Any act of intellectual property infringement will be held legally responsible, and you shall compensate for all economic losses caused thereby.
3. User Conduct Rules
When using our website and services, you agree to comply with all local, national, and international laws and network usage regulations, and shall not:
- Violate relevant U.S. federal and state laws, regulations, and public network usage norms.
- Launch malicious network attacks, intrude website servers, tamper with website data, or interfere with normal website operation.
- Publish false, illegal, offensive, discriminatory, or infringing content on the website.
- Submit false personal information or order data, conduct fraudulent transactions, or place malicious abnormal orders.
- Defame, slander, or damage the reputation of the Away brand and Away Luggage products.
- Use our website and products for unauthorized commercial promotion or illegal activities.
We reserve the right to suspend or terminate your website access qualification and service eligibility if you violate the above rules, and retain the right to pursue corresponding legal liabilities and compensation.
4. Product & Order Terms
All Away Luggage and travel accessory products displayed on away-luggage.com conform to official product specifications and real-time inventory status. We strive to ensure the accuracy of product images, functional descriptions, parameter introductions, size guides, and pricing information. Minor color differences caused by display device variations and slight content update delays do not constitute product quality defects.
After successful order placement and payment confirmation, we will arrange professional shockproof packaging, quality inspection, and standard U.S. domestic shipping procedures. All product sales are subject to our official return, refund, and after-sales service policies. We reserve the right to cancel high-risk, false, or malicious abnormal orders at our sole discretion.
5. Third-Party Links
Our website may contain links to third-party platforms for user convenience. We have no control over third-party website content, privacy policies, and service quality. We do not assume any legal liability for risks and losses caused by your access to and use of third-party websites. All third-party link usage is entirely at your own risk.
6. Liability Disclaimer
Our website and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, error-free, and fully secure website operation at all times. We are not liable for any direct or indirect losses caused by network failures, third-party illegal behaviors, force majeure events, or improper user operations.
We only bear responsibility for inherent quality defects of genuine Away Luggage purchased from our official website. We are not liable for product scratches, deformation, component damage, or functional failure caused by improper travel use, violent collision, unauthorized modification, incorrect maintenance, or long-term natural wear.
7. Term Updates
We reserve the right to revise and update these Conditions of Use according to business development needs and U.S. legal requirement changes. The updated terms will be published on away-luggage.com and take effect immediately upon release. Your continued use of the website and purchase of Away Luggage products after the update constitutes your acceptance of the latest revised terms.
8. Service Termination
We may suspend or terminate your website access and shopping services without prior notice if you violate these Terms or damage our legitimate brand rights and interests. All legally binding clauses of these Terms shall remain valid after service termination.
9. Governing Law
These Conditions of Use and all disputes arising from website access, product purchases, and service usage shall be governed by the laws of the United States and the State of California, excluding its conflict of law rules.
10. Contact Information
If you have any questions or disputes regarding these Conditions of Use, please contact our official support team through the service channels of away-luggage.com.
